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Consulting - IT Infrastructure Services
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BITS offer specialized solutions designed to answer today’s challenges. From assessment and strategy to designing, building, managing and optimizing, our innovative solutions can help you achieve high performance and deliver real business value to your organization. Our highly skilled planning, technical consulting and project management resources are provide expert advice in the evaluation, planning, implementation, consolidation and migration of your IT infrastructure.

Workplace Services

The standard features of Workplace services include help desk and field services, tracking of the assets, and desktop security services. Our capabilities include:

  • Desktop application management
  • Messaging – Lotus Notes and MS Exchange Administration
  • OS Builds
  • Backup administration
  • Service Desk support

    Network Services

    Network Management Services provides monitoring and management services for your network as given below:
  • Managed LAN
  • Managed WLAN
  • Network Operations

    Network /Internet Security Services covers monitoring and management of security elements on your enterprise network which includes:
  • Firewall
  • VPN /SSL VPN
  • Network Access Control

    Understanding VPN Technology

    There are currently two prominent and reliable VPN technologies available More

    Site to Site VPN:

    A dedicated VPN device is connected at each office or site. Employees who work on site can access the office network using these devices to communicate and share data, much as they would use any other on-site telephonic device. This VPN is ideal for delivery centres, retail outlets and any other work place where employees must be physically present at all times.

    Remote Access or Client to Site:

    Remote Access VPN uses a central site concentrator and a software VPN client to enable communication. To access the office network, users can securely tunnel into the central server from wherever they are. For this client software should be installed in a laptop or smart phone and a public Wi-Fi or private broadband connection from anywhere in the world. This technology is ideal for media and information technology companies with large sales teams or a network of professionals operating from separate locations.

    To discover which technology will work best for you, BITS technical team will come and demonstrate the system at your work place.
    Unified Communications Services includes:

  • IP Telephony
  • Unified Messaging
  • Contact Center
  • Video Conferencing

    Application Performance Services provides enterprise with end-to-end management services to setup and manage a robust application delivery network which are:
  • Load Balancers
  • WAN Acceleration
  • IP Registration and Management

    Access Control System:

    Access control systems are physical or electronic systems which are designed to control who has access to a network. The simplest example of a physical access control system is a door which can be locked, limiting people to one side of the door or the other
    More

    Biometric Fingerprint Access Control Systems:

    Biometric systems are based on unique characteristics of human being. The most common, reliable and successful system is the one based on Finger Prints. Users are supposed to put their thumb/index finger (or any specified finger) in the finger reader. The system then compares the finger print that is read with that in the central database for authentication.

    Proximity Access Control Systems:

    The core of Proximity system is the Proximity Reader and Proximity Card. There are two types of readers in the market - One that has an inbuilt controller with capability to authorize access with or without being connected to a PC. The other kind requires a PC to be connected at all times.
    With a wide range of ID card readers using magnetic, bar code, proximity and biometric technologies from leading manufacturers and vendors round the globe, we supply and install as per your customized requirement.

    Time and Attendance Systems:

    This application is specifically designed to help measure employee attendance, man hours, productivity and more. Our Time Attendance Systems turn a simple security device into an intelligent administrative tool that lets you quantify productivity and manage your employees better.

    Features & Benefits:

  • Monitor vacations, leaves, even log-in and log-out time across departments and shifts.
  • Minimize errors in attendance records thus preventing errors in leave and pay accounting.
  • Manage employee database with photo and biometric id.
  • Customize software to suit your requirement – manage multiple users, shifts and departments efficiently.
  • Get daily, weekly, monthly, bi-annual or annual reports in any format you please - .doc, .xls and even .pdf
  • Supports IP network, VPN/WAN and has a built in web server for easy access from
  • Designated computing devices.

    CCTV:

    We specialize in surveillance, security and personal safety. Our CCTV products include wide range of security cameras such as day/night cameras, IP cameras, Pan Tilt Zoom (PTZ) Cameras and dome cameras, monitors, multiplexers and digital video recorders. We supply and install the low, mid to high-end markets with equipment from various vendors round the globe as per your customized requirement More

    CCTV systems are also useful in commercial premises for staff, visitors and cash tills surveillance. Digital CCTV can be linked to a monitoring centre and footages can be viewed via mobile phones and the internet from anywhere in the world

    Benefits:

  • CCTV provides a deterrent to crime and vandalism.
  • CCTV system enables 24 hour monitoring of all the designated areas.
  • CCTV security cameras enable in clear identification of miscreants within the range of the CCTV cameras.
  • To provide continuous recording of all CCTV cameras in the system.
  • To enable rapid movement of any CCTV camera to pre-set positions of pan, tilt and zoom.
  • To provide independent viewing of any CCTV camera at the controlling station.
  • To enable live, real time recording of selected CCTV cameras.

    CCTV servicing and Maintenance:

  • Check history of CCTV system since last maintenance service
  • Visual inspection of all major CCTV components including cabling & connections where accessible for signs of deterioration or damage
  • Check all CCTV control equipment (monitors, VCR, DVR, Multiplexer etc.)
  • Check and clean cameras, lenses and housings as necessary.
  • Check lenses for correct field of view and adjust as necessary
  • Check pictures for correct field of view and adjust as necessary.
  • Check and test remote signaling equipment (where fitted)
  • Check recording and playback quality
  • Check the satisfactory transmission of images to remote centre (where applicable)
  • Repair minor faults where necessary (additional costs may apply)
  • Retrain the users on the use of the CCTV system (if required)
  • Log all test results
  • Return the CCTV system to operational status.

    BITS Infrastructure Services - Customer Benefits

  • Decreased user downtime
  • Increased security and privacy
  • Improved tracking and management of hardware and software assets
  • Lower total costs



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