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Consulting - Customer Relationship Management
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BITS CRM consulting services help our clients achieve optimum performance by efficiently anticipating, meeting and exceeding their customers' expectations.


Marketing:
Marketing Heads achieve their objectives for organization growth, by prioritizing strategic marketing plans and addressing the most critical gaps in marketing capability. Plan more effectively, improve productivity, implement, and measure more effective marketing campaigns.


Sales:
Improve Organizations sales performance by rearranging planned resources, managing sales force behavior and enhancing operating capabilities. Establish a 360-degree view of customer interaction and sales opportunities.


Service:
Helps organizations evaluate current customer service methodologies, segment and analyze the customer base and devise a customer contact plan that balances the cost of customer service with potential value of customer. Resolve issues quickly and reduce handling times. Deliver appropriate service fast with an at-a-glance view of each customer’s history and service contracts.


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